We will be prompt, courteous and professional when answering questions.
Our customer promise
Listen first. Keep it human.
Straightforward products deserve straightforward service. These are the commitments behind every OwnFone conversation.
We will be clear about product and airtime charges, with no hidden extras.
We will not pressure you into a sale; we will advise on the best solution for your needs.
We will listen carefully. The customer’s needs come first.
Our products are tested and meet relevant safety standards.
We will respond to service requests promptly and help you get running quickly.
We will treat referrals with discretion and sensitivity.
We will treat every customer as we would want a company to treat one of our own relatives.
If something is not right, we will listen and work to resolve it as quickly as possible.
Simple starts here
Good service starts with listening.
Tell us what you need and we will help you find the clearest appropriate option.