About this policy
This policy explains how OwnFone, trading as Anywhere Care Limited, handles personal information provided through the OwnFone website and services. We are committed to protecting and respecting privacy and security.
Anywhere Care Limited is registered in England and Wales under company number 11102856, with its registered address at Unit 7, Twin Brook Business Park, Twin Brook Road, Clitheroe, Lancashire, BB7 1QX. This policy may change, so please review it periodically.
Data protection and your choices
OwnFone acts as a data controller for information collected through its website and services. You can choose whether to receive information from us and change marketing preferences by emailing info@anywherecare.co.uk or calling 01200 400010.
1. Information collected
Information may include your name, address, contact details, IP address, pages accessed and the time of access. When a purchase is made, payment information is collected by the relevant secure payment partner and is not held directly by OwnFone.
2. How information is used
- Process orders and provide requested services.
- Carry out obligations arising from contracts.
- Verify identity and protect against fraud.
- Seek views or comments about our services.
- Notify customers of service changes.
- Improve products, services and communications.
- Send requested information or permitted communications about relevant services.
3. Who can access information
We do not sell or rent personal information to third parties. Information is shared only where needed to provide a service, where permission has been given, as part of a lawful business transfer, or where disclosure is required by law.
Secure payment providers process card transactions under their own controls. We take steps intended to ensure privacy rights remain protected whenever service partners are involved.
4. Accessing, updating or deleting information
If your information changes or appears inaccurate, email info@anywherecare.co.uk or write to the Data Processing Department at the registered address. You may ask for a copy of personal information held about you, subject to the rights and procedures provided by current data protection law.
Marketing emails include instructions for unsubscribing.
5. Security
We use appropriate measures to protect information against loss, misuse and alteration. Secure pages use encrypted connections. Internet transmission can never be guaranteed to be completely secure, so information is sent at the user’s own risk until received by our systems.
Passwords and access credentials must be kept confidential.
6. Cookies
OwnFone uses cookies and similar technologies to operate website features, remember preferences and understand website performance. Browser settings can be used to restrict cookies, although doing so may reduce site functionality.
7. Links to other sites
This site links to third-party websites and secure services. Their privacy policies apply when you move to those services. OwnFone is not responsible for third-party privacy practices.
8. Children
Anyone aged 16 or under should obtain permission from a parent or guardian before providing personal information through the site.
9. Contact
Questions about privacy or personal information can be sent to info@anywherecare.co.uk or discussed by calling 01200 400010.
10. International transfers
Where information is processed outside the United Kingdom or European Economic Area, we take appropriate steps intended to protect privacy rights and comply with applicable data protection requirements.